Home Comparing Benefits Understanding Chase Sapphire’s 24-Hour Travel Accident Insurance

Understanding Chase Sapphire’s 24-Hour Travel Accident Insurance

Learn about this extra layer of travel accident insurance, a complimentary benefit to Chase Sapphire Reserve® and Chase Sapphire Preferred® cardholders.

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Understanding Chase Sapphire’s 24-Hour Travel Accident Insurance
Understanding Chase Sapphire’s 24-Hour Travel Accident Insurance
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Last week we looked at which elite credit cards provide free travel accident insurance. In doing so, we discovered that Chase Sapphire cards come with an extra level of protection the others do not: 24-Hour Travel Accident Insurance.

For American Express Premiere Rewards Gold® Cards, the Citi Prestige® Card, Luxury Cards (Mastercard® Black Card™, Mastercard® Gold Card™, Mastercard® Titanium Card™), The Platinum Card® from American Express and the U.S. Bank Altitude Reserve Visa Infinite® Card, travel accident insurance is common carrier insurance. This insurance compensates for loss of life, limb, sight, speech, and/or hearing due to an accident while traveling on a common carrier.

However, travel accident insurance under Chase Sapphire cards extends beyond common carrier insurance. Chase Sapphire’s 24-Hour Travel Accident Insurance covers accidental loss of life, limb, sight, speech, and/or hearing for the full duration of a trip (not just the flight or common carrier trip). That said, the payout and terms are different than that of Chase’s common carrier insurance. Here’s what you need to know.

What’s the big deal about 24-Hour Travel Accident Insurance?

Typically, the free travel accident insurance implicit when charging a trip on a common carrier to an elite credit card protects you from loss of life, limb, and certain body functions from embarkation to disembarkation.

The 24-Hour Travel Accident Insurance also provides coverage for the duration of the trip, from the moment you disembark to the moment you reembark for the journey home. Simply put, it covers you on the ground while the common carrier insurance covers you while in the air or at sea.

Are there limits to the 24-Hour Travel Accident Insurance?

The 24-Hour Travel Accident Insurance applies to the first 30 days of a trip. After 30 days, the insurance does not apply. However, upon embarking a common carrier for your trip home, the insurance kicks back in.

Also, in the event an accident does occur, the cardholder must file a written claim within 20 days after the occurrence (or as soon as reasonably possible), upon which the Benefits Administrator will issue a claim form that is to be completed within 90 days from the date of occurrence (or as soon as reasonably possible).

Does 24-Hour Travel Accident Insurance extend to my family members?

Similar to Chase’s common carrier insurance, cardholders and immediate family members are covered. Immediate family members include: spouse, domestic partner, children, step-children, siblings, siblings-in-law, parents, parents-in-law; grandparents, grandchildren, aunts, uncles, nieces, and nephews. Note that a Chase Sapphire cardholder can purchase travel for his or her immediate family member (as defined above) and does not need to be on the trip for the insurance to kick in.

Is the payout for 24-Hour Travel Accident Insurance different than common carrier insurance?

Yes. For Chase Sapphire Reserve cardholders, the maximum coverage under 24-Hour Travel Accident Insurance is $100,000 (versus $1,000,000 for common carrier insurance). For Chase Sapphire Preferred cardholders, the maximum coverage under 24-Hour Travel Accident Insurance is $100,000 (versus $50,000 for common carrier insurance).

It’s interesting to note that both Chase Sapphire cards provide the same payout for 24-Hour Travel Accident Insurance while the Reserve’s payout is double when it comes to common carrier insurance.

So what is the payout for 24-Hour Travel Accident Insurance?

Payout for 24-Hour Travel Accident Insurance is as follows.

$100,000 for loss of life; both hands; both feet; one hand and one foot; sight in both eyes; either hand or foot and sight in one eye; hearing in both ears and speech; speech and loss of one hand, foot, or sight.
$50,000 for loss of hearing in both ears; speech; sight in one eye; one hand or one foot.
$25,000 for loss of thumb and index finger of the same hand.

How do I get 24-Hour Travel Accident Insurance?

When you charge the entirety or a portion of your common carrier fare to your Chase Sapphire Reserve Card or Chase Sapphire Preferred Card and/or use Ultimate Rewards points to book travel, you are automatically covered by Chase’s travel accident insurance. This includes both common carrier insurance and 24-Hour Travel Accident Insurance.

In addition, when using reward points accumulated through Chase, which are then transferred to partner frequent flier programs, you are also covered by this double protection. These programs are Aer Lingus AerClub, British Airways Executive Club, Flying Blue AirFrance/KLM, Iberia Plus, Korean Air SKYPASS, Singapore Airlines KrisFlyer, Southwest Airlines Rapid Rewards, United Airlines MileagePlus, and Virgin Atlantic Flying Club.

Can I collect both common carrier insurance and 24-Hour Travel Accident Insurance?

No, you cannot collect on both for the same accident. According to Chase, “Any payment you receive will be for the largest eligible benefit amount.”

What’s not covered by 24-Hour Travel Accident Insurance?

Similar to common carrier insurance, loss of life, limb, sight, speech, and/or hearing are covered. The list of what’s not covered is larger. The Guide to Benefits offers a full list, which includes the likes of emotional trauma, disease, and suicide. Also, persons are not covered on the ground during accidents resulting from illegal acts or high-risk activities like parachute jumping, speed-racing, and more. Finally, trips on scheduled aircrafts that are not registered or certified by the government or federal authority will not be covered.

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Award-winning travel writer and economist Paul Rubio is a credit card enthusiast, whose sophisticated use of points and rewards has helped him travel to 132 countries for free. Paul is a Harvard graduate with a master’s degree in public administration and a master’s degree in economics. He also holds a bachelor’s degree from Boston University with a double major in economics and environmental policy and a minor in conservation biology. He attended both undergraduate and graduate schools on full scholarships. Paul worked in the field of wildlife conservation before embracing his writing talents full-time in 2008. Since then, he has won more than two dozen national awards for his exemplary work in travel journalism. The prolific writer contributes to a number of top-tier international, national, and regional publications including Condé Nast Traveler, Florida Design, Fodors.com, Palm Beach Illustrated, and Robb Report.